How to work with Cloud Connextions
Posted by Kody Capps on 3/2/2023
Video Conference Gear is a division of Cloud Connextions, and believe it's important to provide an explanation of how to engage and work with our company. The following is an overview Cloud Connextions ...
Cloud Connextions is dedicated to providing our clients with exceptional service and support. Our team is driven by a strong client-first culture, which means that we always put the needs, requirements and interests of our clients first when working towards a technical solution.
Here are a few of the key principles that guide our work:
- Always Do What’s Right By the Client: Our primary goal is to ensure that our clients are satisfied with the solutions we provide. This means we will always do what is in the best interests of the client, even if it means going above and beyond what is required through either a project's statement of work or a specific clause in a contract.
- Never Leave a Project, or Job, Until It’s Working Properly (& Looks Great): Our team is committed to delivering high-quality work, and we will not consider a job complete until it is working properly and looks great. We take great pride in our work and want to ensure that our clients are completely satisfied.
- Make Video Conferencing Easy on Clients: Video conferencing is an essential tool for today's business, but it can be complex and confusing at times with a never ending progression of "new" technologies, products and upgrades. At Cloud Connextions, we strive to make it easy for clients to set up, use and support video conferencing, so our clients can focus on what really matters - running their business.
- Be Great Stewards of Our Clients’ Budget: We understand the importance of budgeting, and we will always do our best to provide cost-effective solutions that work within our clients' requirements and budget. We want to ensure that our clients get the most value out of their investment.
- Approach Every Engagement Like a Business Partner, not a Seller: Cloud Connextions isn’t just a vendor for our clients, we are partners. We are dedicated to helping our clients succeed, and we approach every engagement with the mindset of working collaboratively to achieve shared goals.
At Cloud Connextions, we are committed to providing our clients with exceptional service and support. Our client-first culture ensures that we always put the needs and interests of our clients first, and our team is dedicated to making video conferencing easy, delivering high-quality work, being great stewards of clients' budget, and approaching every engagement like partners, not vendors.
We work with our clients every day on building out their rooms, installing the technology and training on how it all works together. Our team of experts will help you select the best solution to fit your budget, goals and more.